• 1 hour ticket response
  • 1 hour ticket response

  • We are focused on giving a fast and proper answer to each client support ticket posted by a user. Our qualified technical support team members will examine your question and will think of the best option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, our average response time has proven to be 20 minutes.

  • Top quality support service
  • A Topflight Customer Service

  • Each member of our customer support team has several years of experience in the cloud web hosting niche and the majority of them have been with us for at least 5 years. They are all eager to respond to all your requests in the most efficient manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Integrated into the Web Site Control Panel is an easy–to–navigate Help Center section, which includes a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and site management articles, check out our educational video tutorials or have a gaze at the F.A.Q. archive.