1 hour ticket response
We are focused on giving a fast and proper answer to each client support ticket posted by a user. Our qualified technical support team members will examine your question and will think of the best option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, our average response time has proven to be 20 minutes.
A Topflight Customer Service
Each member of our customer support team has several years of experience in the cloud web hosting niche and the majority of them have been with us for at least 5 years. They are all eager to respond to all your requests in the most efficient manner possible.
An Easy–to–Navigate Help Section
Integrated into the Web Site Control Panel is an easy–to–navigate Help Center section, which includes a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and site management articles, check out our educational video tutorials or have a gaze at the F.A.Q. archive.