Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving outstanding support promptly is our main priority, so that we back up each cloud web hosting plan with a one hour ticket solution warranty. The moment you post a ticket or send us an e–mail, our user help and support team will do all they possible can to generate the most satisfactory resolution for your issue and to give you help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of professional experts who definitely are able to respond to your query asap. You can easily communicate with the technical support staff by opening a help and support ticket from your Web Site Control Panel or by submitting us an e–mail message. On business days, you can also call us on the phone or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a substantial practical knowledge base into the Control Panel so that you can get important step–by–step details any time. Each section of the Control Panel has its own contextual support area featuring a group of how–to content articles. We have also made training videos to supply you with a superior idea of the best way to complete any presented activity.