A 99.9% Server Uptime
The principal advantage of building your very own cloud web hosting platform is that you do not have to worry about compatibility issues – you design a particular set of software applications in such a manner as to be compatible with a particular set of hardware parts. The outcome is something much more steady and dependable, as there are fewer potential risks of failure. We’ve set up our cloud hosting platform using tried and tested hardware parts in addition to a heavily customized version of SELinux in an attempt to set up a fully riskless environment for your own websites.
That’s the reason why, with each of our cloud web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you wish to provide a premium web hosting service, you can hardly count on the default network configuration in a datacenter. We have built our own custom internal network in order to ensure a blazing–fast connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you select: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to reduce all potential risks with our cloud hosting plans and while we provide topflight client support, there are instances when the customer is simply not content with what we have to offer. Or he wants to migrate to a more robust web hosting service, such as a VPS server or a dedicated server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully satisfied, we will give you a reimbursement.
24/7 Technical Support
If you manage a hosting firm, your technical support engineers are of major importance. Because of this, we have cautiously hand–picked a highly proficient group of techs, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All customer service inquiries are replied to in less than an hour and our average ticket response time is less than twenty minutes!